What are those black streaks on my roof?

• Those black streaks and stains aren’t just ugly, they are formed by bacteria that is feeding on your shingles. These organisms eat away at your shingles, causing your roof to deteriorate prematurely. Removing the algae, mold, mildew, and bacteria build-up will improve the life of your roof. Since replacing your roof can be costly, regularly cleaning your roof is a great way to increase its longevity.

What are the blue, green, and black stains on my house and siding?

• Those stains are a combination of mold, dirt, pollen, and/or algae created by dampness. These areas are most often found on the north side of properties as they receive less sunlight due to the sun's position in the sky. 

Is mold dangerous to your health?

• Yes, mold (and algae, bacteria, pollen, etc.) can cause health issues, specifically targeting breathing. Our cleaning services remove roughly 99% of mold and bacteria from the surface. Along with improving the appearance of your property, we provide a healthy environment for entertaining friends, family, and pets for many years to come.

What is Power Washing?

• Power washing is the use of high-pressure water and detergents to remove mold, dirt, bacteria, algae, pollen, and oil from the surface of any exterior surface like wood, vinyl, aluminum, metal, composite, or concrete.

What is soft washing?

• Soft washing uses a detergent for cleaning vinyl, wood, composite, metal, plastic, or any hard surface without the need for aggressive water techniques. This method poses less risk of damage to the surface material being cleaned. 

When do you recommend using soft wash cleaning vs using pressure washing?

• Our methods will depend mostly on the surface material we are cleaning and the age of the material. Our first priority is to protect surfaces from any unnecessary damage and our second priority is to present the best results by removing mold and algae.

How often should we clean the exterior of our house?

• There are many factors such as weather, shade, rain, trees, and pollen that can alter this timeline. As a general rule of thumb, we recommend getting your roof/home cleaned every three or so years. However, we know this is unlikely so we recommend that our clients do a visual inspection at least once a year to determine if our services are required.

Are you licensed and insured?

• Yes, we would be happy to send you a copy of our insurance at the time of the estimate. You will find many in our industry operating without insurance or licenses. Please be wary of accepting services from any of these providers, as you may be held responsible for any damages that they cause. Save yourself time and money the first time by hiring AlgaePros. 

What type of residential exterior cleaning do you all offer?

• We will clean just about anything with a hard surface on the outside of your home. Please refer to Our Services page for more information.

Do I need to be home while you are working?

• No, we just ask that you have your windows shut and your water supply turned on to the outside of your home while we are completing our work. 

Can my vehicle stay in my driveway?

• If your vehicle is parked near the house we just ask that you put it on the street while the work is being completed to allow room for our vehicles and tools.  

How long is my estimate good for?

• Your estimate is good for one calendar year from when the estimate is made.

What are your payment options?

• We currently accept cash, checks, and credit cards. Any payments using cash or checks are given a 3% discount. We ask that all payments are made upon the completion of work unless otherwise discussed.